SHIPPING POLICY
STORE PICKUP - 9 Moliere Street, 1st District, Bucharest, Romania
Orders can be picked up Monday to Saturday. An email will be sent when your order is ready for pickup.
Flat rate shipping
Orders are generally shipped within 2-7 days using Fan Curier for domestic orders.
Domestic shipping rates and estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout
International shipping
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. CHARIOT is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, returns and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@chariotallegory.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@chariotallegory.com.